We help customers around the world connect directly to the Chinese e-commerce ecosystem. Whether you are buying trending new products, custom parts or bulk orders, you get clear pricing, smooth communication and end-to-end support.
We focus on cross-border e-commerce and help overseas customers seamlessly purchase quality products from Chinese e-commerce platforms. From product selection and ordering to inspection and international shipping, our experienced team manages every step for you.
From the first conversation about your needs to the moment the goods arrive at their destination, we provide a complete end-to-end purchasing service that helps you make better buying decisions.
We help customers worldwide find and purchase products on Chinese e-commerce platforms such as Tmall, JD.com, Taobao and others. We can offer product suggestions and market references so you can place orders more quickly and confidently.
After the products are confirmed, we handle ordering, payment, order tracking and communication with sellers. You only need to confirm key details and can then enjoy the high quality and competitive prices that come from buying directly in China.
We work with multiple international logistics partners to provide compliant and cost-effective cross-border solutions. According to your authorization we can inspect goods, consolidate and repack parcels to reduce volume and lower international shipping costs, while keeping your goods safe.
Three stages, with clear responsibilities and checkpoints, to keep the whole process smooth and under control.
If you already have a specific product in mind, we provide purchasing and shipping services for that exact item. If you only know the general category and not the exact model, we can help with product sourcing. Drawing on our experience, we shortlist items with reasonable pricing and reliable quality so you can avoid over-priced or poor-quality products. After you confirm the final products and service fees, you complete payment through our supported secure channels. We do not store any of your payment information.
Our team places orders for the agreed products on Chinese e-commerce platforms and tracks the status in real time while keeping in touch with you. When the goods arrive at our address in mainland China, we follow your instructions on whether to open the parcels for inspection and whether to repack them to reduce parcel size and shipping cost. If you do not authorize inspection, we will not open your parcels or change the packaging. If you authorize inspection, we will check the exterior and basic functions to ensure the products are intact and usable, without doing any tests that might leave clear signs of use. After inspection we will send you photos or videos by email. For example, if you buy a juicer, we will check that the body is undamaged, but we will not plug it in and run it unless you explicitly ask us to.
Once the domestic shipping stage in mainland China is complete, we arrange international shipping as soon as possible in the order parcels are received and email you the international tracking number. Working with our global logistics partners, we try to minimize tax and international shipping costs in a compliant way. We provide reasonable customs declaration suggestions, but you should be aware that customs in each country have inspection rights and occasional checks are a normal part of the process.
A transparent fee structure that clearly shows the value of each part of the service.
If you use our product selection assistance service, we charge a 5 USD assistance fee for each product type. When you purchase a large variety of products in a single order, this fee can be discounted.
We charge a 5% service fee based on the total order amount plus shipping. This covers our work on purchasing, communication, inspection and progress updates.
For cross-currency payments, we charge a 2% conversion fee to cover exchange-rate fluctuation and payment channel costs.
Flexible payment options to match how customers in different regions prefer to pay.
We support payments in major stablecoins (USDT, USDC, DAI and others), providing a fast and secure digital asset settlement option.
We support international transfers via Wise Payment as well as traditional bank SWIFT transfers.
In certain countries we can provide local bank accounts (for example, local FPS transfers in the United Kingdom) to help you reduce banking fees.
Coming soon: PayPal, Stripe card payments and other major payment methods.
To bring more high-quality products made in China and created by Chinese designers to consumers around the world through reliable channels.
We care about supply-chain transparency and response speed, and combine this with localized communication so overseas customers get more accurate pricing, broader product choices and reliable after-sales support. Whether you are testing with a small batch or have highly customized needs, you will get a fast response. Our goal is to connect the strength of Chinese manufacturing, resilient supply chains and a huge variety of products with consumers everywhere. Compared with many overseas-facing platforms, domestic Chinese channels often offer more transparent factory-level pricing, greater variety and fresher trends. Through local product sourcing, bilingual support and end-to-end operations, we help customers bridge distance and information gaps.
We work directly with manufacturers, studios and startups in China to reduce markups and middleman costs that are sometimes added for overseas buyers, allowing you to see prices that are closer to the factory level.
While many cross-border platforms only show a limited selection of bestsellers, we can access multiple domestic platforms such as Taobao, JD.com, Pinduoduo and 1688. This enables us to source niche trends, customized products and first-release items to meet your specific needs. For example, the overseas version of Taobao.com usually shows only a small subset of products, while the mainland China version displays a much broader range. When you need a specific model of spare part, electronic component, customized item or even heavy machinery, our tailored service is the best option.
We offer support in multiple languages so you can communicate with us, pay and get after-sales help in your own language. This makes your entire cross-border purchasing experience smoother and more reliable.
Professional backgrounds and cross-border experience combine to provide each client with stable and reliable solutions.
With years of experience in manufacturing and supply-chain management, our team understands quality control processes for different product types and can quickly locate reliable suppliers and resolve complex delivery issues.
With a background in financial services technology, we understand payment systems and data security, and use technology to keep cross-border operations efficient and reliable.
As a lean founding team, we combine the flexibility of a small company with customized service for every customer. We respond quickly to your special requirements to deliver a better overall experience.
Every fee and every process step can be traced, ensuring information is symmetric and clear.
Our online services use providers that comply with GDPR and other applicable regulations, and the service server and locations we use are transparent and auditable.
Our transparent pricing model lets you clearly see where every part of your spending goes.
Order status, payment records and logistics information can be accessed during the service period at any time, so you always know what is happening.
We follow a data-minimization principle and respect your personal information and communication preferences.
We are a privacy-friendly team. We respect your privacy rights, and you can request deletion of your personal data at any time.
Our internal processes follow a zero-trust approach, and we carefully select trusted data and cloud infrastructure providers to prevent any unauthorized access.
We do not collect user data for marketing purposes. Email is the only contact method we use. We do not build profiles that link your email address with order numbers. You receive an order number in email solely so you can check progress. After your goods are delivered, you can request that the order number be deleted, or you can wait for our regular monthly cleanup process to remove it automatically.
Tell us what you are looking for and we will reply as soon as possible with a professional purchasing proposal.
We respond to new requests within 1 business day and arrange follow-up communication from there.